This Privacy Policy was last updated recently. By using the 1xBet BD platform, you are deemed to have accepted all the terms of this policy.
Introduction
1xBet BD (https://1xbetbd.bar) a trusted online gaming and betting platform in Bangladesh. We place the highest priority on our users' privacy. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.
By registering on, browsing, or using any service on our platform, you agree to this Privacy Policy. We encourage you to read the full document carefully. If you have any questions, please reach out to our support team.
What information do we collect?
1xBet BD collects two types of information — what you provide directly and what is collected automatically:
Information you provide directly:
- Name, email address, phone number, and date of birth
- National ID or passport number (for KYC verification)
- Payment information — mobile banking number, bank account details
- Residential Address
- Messages and complaints submitted to support
Automatically collected information:
- IP address and device type
- Browser type and operating system
- Site access times and navigation patterns
- Login history and session information
- Gaming and betting activity logs
We never store your full payment card number on our servers. All payment processing is handled through secure third-party gateways.
Why is your data used?
Collected information is used for the following purposes:
| Data Types | Purpose of Use |
|---|---|
| Identity Information | Account creation, KYC verification, and fraud prevention |
| Contact Information | Account notifications and customer support |
| Payment Information | Deposits, withdrawals, and financial verification |
| Device and log information | Security monitoring and service quality improvement |
| Gaming history | Personalized experience and responsible gaming monitoring |
Who is your data shared with?
1xBet BD does not sell your personal information to any third party. However, limited data may be shared in the following circumstances:
- Payment Provider: The information required to complete transactions is shared accordingly.
- KYC verification services: Information may be shared with accredited verification bodies to confirm your identity.
- Legal authorities: Information may be disclosed in response to a court order or a valid request from a regulatory authority.
- Technology Partners: Limited information may be shared for hosting or security services, under strict confidentiality agreements.
In such cases, only the minimum necessary information is shared. All partners are required to comply with our privacy standards.
Cookies policy
1xBet BD uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential Cookies: Essential for login sessions and security.
- Performance Cookies: To analyze which sections of the site are most frequently used.
- Functionality Cookies: To remember your preferences, such as language and theme.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.
How long is data retained?
We retain your data only for as long as necessary:
- Active account data is retained for the duration the account remains active.
- After account closure, certain data may be retained for up to 5 years in accordance with legal obligations.
- Transaction records are retained for a defined period in accordance with financial regulations.
- Support conversations are typically retained for up to 2 years.
Security Measures
1xBet BD employs multiple layers of security to protect your information:
- For all data transfers SSL/TLS encryption is used.
- Stored Sensitive Information AES-256 encryption secured.
- Direct database access is strictly restricted.
- Regular Penetration Testing and security audits are conducted.
- Unusual login attempts or activity Automatic Alerts generates.
- Employee data access need-to-know limited to the policy.
To further secure your account, use a strong password and change it regularly. If you notice any suspicious activity, contact our support team immediately.
Your Rights
As a 1xBet BD user, you have the following rights:
Right to access data
You may request to know what information we hold about you.
Right to Correct Your Information
You may request correction of any inaccurate or outdated information.
Right to erasure
You may request deletion of your information under specific conditions.
Right to Restrict Processing
You may request that the use of your information be restricted in certain circumstances.
To exercise any of these rights, contact our support team. We will respond to your request within 30 days.
Protection of minors
1xBet BD strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect information from minors.
- Age is verified at the time of registration.
- Any account identified as belonging to a minor is immediately suspended.
- Any collected data belonging to a minor is permanently deleted.
If you suspect that a child or a minor you know is using the platform, please notify us right away.
Policy Changes
1xBet BD may update this Privacy Policy from time to time. When changes are made:
- The updated policy will be published on this page and the date will be revised accordingly.
- For significant changes, you may be notified via your registered email address.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact our support team. Our dedicated privacy team is always ready to assist you.
You FAQ page to find answers to common questions. For more details, please visit our Terms and Conditions Please read this page as well.